Terms and Conditions

Company & Contact

The Service is operated by AI CRM Inc. (Delaware, United States).
Support: hello@getvibeseo.com

Description of Service

GetVibeSEO is an AI-powered content and SEO automation platform. The Service may include features such as: AI content generation, keyword research, internal/external linking suggestions, content updates, media insertion, scraping/research workflows, and publishing/syncing to supported CMS platforms and integrations (collectively, “Features”). Feature availability may vary by plan and may change over time.

Account Registration

You may need to create an account to use the Service. You agree to provide accurate information and keep your account secure. You are responsible for all activity under your account.

Subscription, Billing, and Payments

Subscription. The Service is offered on a recurring subscription basis (monthly unless stated otherwise).
Billing. By subscribing, you authorize us (via Stripe) to charge your payment method on a recurring basis at the price displayed at checkout and any applicable taxes (if any).
Auto-renewal. Subscriptions renew automatically unless you cancel before the next renewal date.
Price changes. We may change pricing. Any changes apply at the next renewal after notice (where required).

Credits and Usage Limits

Credits. Your subscription may include a monthly allowance of credits (“Credits”). Credits are units of usage that may apply to actions such as (examples): generating articles, keyword requests, content updates, research/scraping tasks, or other Service operations.
No rollover. Unused Credits do not roll over to the next billing period and expire at the end of each billing cycle.
Abuse prevention. We may enforce reasonable rate limits or restrictions to protect the Service and our providers.

Cancellation

You may cancel your subscription anytime through your account settings (or by contacting support if self-serve cancellation is not available).
After cancellation, you will retain access until the end of your current paid billing period. You will not be charged for future billing cycles unless you re-subscribe.

Refund Policy

As a general rule, payments are non-refundable. However, we may offer refunds or credits at our discretion in limited cases (for example, clear billing errors or duplicate charges).
Nothing in these Terms limits any rights you may have under applicable law.

Chargebacks and Billing Disputes

If you have a billing issue, please contact us first at hello@getvibeseo.com and we will work with you to resolve it.
If you initiate a chargeback or payment dispute, we may temporarily suspend access to the Service while the dispute is investigated. Repeated, clearly abusive, or bad-faith disputes may result in account termination and restriction from future use of the Service.

Acceptable Use and Prohibited Activities

You agree not to misuse the Service. Prohibited activities include (not exhaustive):

• violating any law or third-party rights (including copyright/trademark/privacy);

• generating or distributing unlawful content, malware, or content intended to deceive or harm;

• spamming, unsolicited bulk messaging, or abusive SEO practices that violate platform policies;

• attempting to exploit, reverse engineer, or interfere with the Service, security, or infrastructure;

• circumventing usage limits, creating multiple accounts to evade restrictions, or otherwise abusing promotions/limitations;

• sharing account access in a way that enables unauthorized use or defeats plan limits.

We may investigate violations and take action including suspension or termination.

User Content, AI Output, and Responsibility

Ownership. As between you and us, you own the content you submit to the Service and the outputs you generate (“Output”), to the extent permitted by law.
Your responsibility. You are solely responsible for reviewing, fact-checking, and verifying Output before publishing or relying on it. AI-generated content may contain inaccuracies.
No SEO guarantees. We do not guarantee rankings, traffic, revenue, or any specific SEO outcomes.
Similarity. Because AI systems may generate similar results for similar inputs, Output may not be unique.

Third-Party Services and Integrations

The Service may rely on third-party services (e.g., payment processors like Stripe, AI model providers, hosting providers, CMS integrations). Your use of such third-party services may be subject to their terms and policies. We are not responsible for third-party services outside our control.

Service Availability, Changes, and Maintenance

The Service is provided “as is” and “as available.” We may modify, suspend, or discontinue any part of the Service at any time (including Features), with or without notice, and we do not guarantee uninterrupted availability.

Data Retention After Cancellation

After cancellation, we may retain your account data for up to 60 days, after which we may delete it. You are responsible for exporting any content you wish to keep before your data is deleted.

Privacy

Our data practices are described in our Privacy Policy. By using the Service, you agree to the collection and use of information as described there.

Communications

You may receive:

• Service emails (billing, security, product notices); and

• Marketing emails (updates, promotions).
  You can opt out of marketing emails using the unsubscribe link, but you may still receive essential service communications.

Intellectual Property

We retain all rights in the Service, including software, design, branding, trademarks, and non-user content. These Terms do not grant you ownership of our intellectual property.

Disclaimer of Warranties

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, non-infringement, and accuracy of Output. You use the Service at your own risk.

Limitation of Liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities.
Our total liability for any claim will not exceed the amount you paid to us for the Service in the three (3) months preceding the event giving rise to the claim.

Indemnification

You agree to indemnify and hold us harmless from claims arising out of your use of the Service, your content, or your violation of these Terms or applicable law.

Dispute Resolution; Arbitration; Governing Law

Governing law. These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules.
Arbitration. Any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration in the United States, except that either party may bring claims in small claims court if eligible.
No class actions. To the extent permitted by law, disputes will be brought on an individual basis and not as a class or representative action.

Updates to Terms

We may update these Terms from time to time. The updated Terms will be posted on our website with a new “Last updated” date. Continued use of the Service after changes means you accept the updated Terms.

Contact

Questions? Email hello@getvibeseo.com